Emotional Intelligence at Work

Every workplace runs on two systems at once: the work itself, and the feelings moving through the people doing it — and the second system decides whether feedback lands, whether a hard meeting produces a decision or a grudge, and whether you send the email you wrote in anger or the one you write an hour later. This course teaches you to know your own emotional patterns and catch them early, manage your reactions under pressure without suppressing them, read other people accurately — and check what you read before you act on it — and repair working relationships after friction instead of routing around them. By the end of this program, you will not feel less at work. You will be run by what you feel a great deal less, and the people around you will be able to tell the difference.