Spanish for Professionals, Level 2: Handle Meetings, Calls and Emails in Spanish

A coach that teaches by asking — not by lecturing

The Lighthouse Coach is an AI Socratic coach built on Cognosco Learning's Spanish for Professionals, Level 2: Handle Meetings, Calls and Emails in Spanish course, in the Communication & Influence category. It does not play videos at you. It holds a conversation: it asks you a question, listens to your answer, names the misconception it hears, affirms what you got right, and asks the next question — the way a great coach works in the room.

Register is the spine. Spanish asks you, in almost every sentence addressed to a person, to choose a level of formality. Professional life — clients, senior colleagues, officials, anyone you do not know well — runs on the formal choice: usted for one person, ustedes for more than one, with its own verb forms, its own greetings and closings, and its own softening phrases. In this course the formal register is not one topic among eighteen. It is the default setting of every meeting, call, and email you will practice, and it is held consistently: a familiar form slipped into a formal email is not a small slip here — it is a wrong answer.

It starts with a diagnostic, then the system. Concept 1 opens with a brief warm-up of Level 1 checks answered from memory — a diagnostic, not a lesson — and then installs the formal register whole. The running ground is Norvessa Logistics, where Taylor Brooks, an operations lead, can handle the warehouse floor and the front desk but not yet the work that now fills the calendar: the Monday operations meeting chaired in Spanish, the call with the client's manager when a shipment slips, and the formal email that has to confirm, in writing, what was agreed.

It works in two movements. First, Module 1 — Formal Ground and Past Time — work through Concepts 1–9, finishing with The Operations Meeting; then, Module 2 — Plans, Writing, and Handling People — work through Concepts 10–18, finishing with The Client Week.

Both capstones produce real artifacts — the complete meeting package: the spoken agenda and chairing performance, the past-events report, the proposals and recorded decisions, and the closing actions list for Norvessa's monthly operations meeting; and the complete client-week package: the update script, the negotiated terms recap, the problem-call performance, the confirmation email, and the Friday summary — five pieces that must agree with each other exactly. Each capstone is then run again on your own ground: a real meeting in your calendar, a real week of your work.

The honesty standard is part of the course. The book states its scope without salesmanship: the upper end of the field's A2 band reaching into B1 for these professional tasks — routine professional work handled independently, in the formal register, on familiar work ground. That is a scope statement, not an examination promise: no examination result, certificate, or level certification is promised anywhere in this course. And it says plainly what it does not do: it does not re-teach Level 1. If the Level 1 description does not fit you yet, No. 284, Spanish for the Workplace, is your course, and this one will wait.

The course is self-paced and always on — roughly 30 minutes per concept, about 9 hours in full, taken in as many sittings as you like. You can type your answers, or talk out loud: the Voice Coach speaks its questions and listens to your spoken replies. Learners who already know the material can test out concept by concept.

Spanish for Professionals, Level 2: Handle Meetings, Calls and Emails in Spanish is part of The Lighthouse Signature Series — the online counterpart to the one-day, in-person learning Cognosco Learning has delivered since 2002.