Negotiation Skills

Almost everyone who works negotiates — the salary and the start date, the vendor's price and delivery terms, the scope of a project and who owns which piece of it. Most people do it unprepared: they walk in with a number, defend it, concede toward the middle, and walk out unsure whether they did well or were handled. This course teaches negotiation as a learnable, honest discipline. You will learn to prepare by separating what people ask for from what they actually need, to know your walk-away alternative and read the other side's world, to open and frame the conversation well, to make and answer offers as packages, to trade concessions instead of giving them away, to work through pressure and impasse without deception, and to finish with an agreement tested, written down, and built to hold — because at work, you usually have to live with the other side afterward.