Working Across Generations
Instructor: Cognosco Learning · Duration: Full Day, 9:00 AM–5:00 PM · In-Person
One-day, in-person course — $795 per person · 3–4 seats save 10% · 5+ seats save 20%
About This Course
Most workplaces now hold four generations in daily working contact — and a fifth, mostly retired, still present at the edges — and most teams have never once talked honestly about what that mix does to how they communicate, give feedback, run meetings, share knowledge, and judge each other.
Instead they trade quiet assumptions: the older colleague is "resistant," the younger one is "entitled," the mid-career manager is "stuck." Those assumptions are usually wrong about the person, often unfair, and always expensive — they misdirect work, withhold opportunity, and turn solvable differences of habit into unsolvable verdicts about character.
This course teaches the mixed-age craft plainly: how to see the real differences that do exist — of formative experience, life stage, and habit — without stereotyping the individual in front of you; how to communicate and give feedback across the mix; how to run mentoring in both directions, meetings that hear everyone, and knowledge transfer that respects both the holder and the learner; and how to hire, onboard, and hold career conversations fairly at every stage.
The course works on your real team throughout: bring its actual mix, anonymized, and leave with agreements that fit the people you actually have.
What You'll Learn
- See the real differences without stereotyping the person in front of you
- Communicate and give feedback across the mix — channel, speed, formality, and frequency matched to the person, not the label
- Run mixed-age teamwork well — mentoring in both directions, meetings that hear everyone, and knowledge that outlives any one career
- Hire, onboard, and hold career conversations fairly at every stage — no cues, no assumptions, no age-based shortcuts
What's Included
- A full day of in-person learning — 9:00 AM–5:00 PM, seven learning hours — led by a Cognosco Learning instructor
- A printed participant manual for every attendee
- All course materials, exercises, and practice scenarios
- Guided practice and small-group work throughout the day
- Group savings built in: 3–4 seats save 10%, 5+ seats save 20%
How the Day Runs
9:00 AM – 5:00 PM
A full day in the room — seven learning hours — led by a Cognosco Learning instructor.
Practice, not lectures
Guided practice and small-group work throughout the day, with all course materials, exercises, and practice scenarios provided.
Take it with you
A printed participant manual for every attendee — yours to keep, and to keep working from after the day.
Who It's For
Managers, HR partners, and team leaders shaping how people experience work.
Your session’s location, date, and start time are set by Cognosco and confirmed with you after registration — the scheduling is handled for you.
Looking to bring learning to a whole team? See corporate learning →
Enroll in This Course
In-person · Full day · Taught by Cognosco Learning instructors
Add 2 more seats to save 10%.
No account required · Secure checkout
What happens next
- Choose your seats and enroll — no account required.
- Cognosco sets your session location, date, and start time, and confirms them with you.
- Check out securely; your confirmation is sent immediately.
Prefer to learn at your own pace?
Working Across Generations is also a Signature AI Socratic Coaching Course — the same material, taught one learner at a time by the Lighthouse Coach, whenever it suits you. Introductory price $195.
Finish the AI course and you earn a completion certificate that anyone can verify online.
Before You Enroll
What's included in a course day?
A full day of in-person learning — 9:00 AM–5:00 PM, seven learning hours — led by a Cognosco Learning instructor, a printed participant manual for every attendee, and all course materials and exercises. One flat rate per person — no proposal required.
How are the location, date, and start time set?
They are set by Cognosco. When you register, we confirm your session’s location, date, and start time with you directly — you don’t need to propose or hold dates on your own.
How do the group savings work?
Automatically, at registration: 3–4 seats save 10%, and 5 or more seats save 20% off the $795 per-person rate. The discount is applied in the seat selector before you check out — no code, no negotiation.
Can we bring learning to a large group or a whole department?
Yes. Online registration handles up to 50 seats per course. For a larger group, a multi-course plan, or sessions across several locations, email us at hello@cognoscolearning.com and we’ll plan it with you.
What if we need to change our date?
Email us at hello@cognoscolearning.com as soon as you know — we’ll work with you to move your session to a date that works.